Manager
Core
Lead daily food and beverage service operations, resolve guest complaints, and ensure high standards of cleanliness and safety for a high-profile retail partnership.
Role type
Senior IC food and beverage manager
Builds
In-store restaurant dining experiences for John Lewis customers
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
team leadership, guest experience management, food safety compliance, inventory/order management, conflict resolution, innovation
Preferred skills
barista experience, ability to work under pressure, passion for hospitality
Technologies
none
Responsibilities
support daily operations hands-on, resolve guest complaints, lead and develop team members, maintain health and safety records, uphold cleanliness standards, represent the brand professionally
Seniority
Senior, hands-on IC
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