Director of Business Operations - North America
Core
Lead North American business operations strategy, efficiency, and team execution for a global money transfer platform.
Role type
Senior IC Director of Business Operations (North America)
Builds
Regional operational infrastructure, servicing models, and automation projects for international payments.
Domain
FinTech / Cross-border payments
Required skills
Strategic leadership, team management, regulatory representation, product partnership, data-driven decision making, market knowledge
Preferred skills
Experience in scale-up environments, automation project leadership, hybrid work strategy design
Technologies
None explicitly stated
Responsibilities
Lead regional operational strategy and capacity planning; Manage and develop a team of BizOps managers; Represent operations to regulators and the Board of Directors; Drive automation and contact deflection strategies; Own location and talent strategy decisions
Seniority
Senior, hands-on IC
