Réceptionniste 35H
Core
Front desk agent managing guest arrivals, departures, reservations, billing, and general inquiries to ensure a memorable experience.
Role type
Front desk agent (hospitality)
Builds
Guest check-in/check-out processes, billing transactions, and front-of-house service operations
Domain
Hospitality / Hotel industry
Deliverable
client delivery
Required skills
Guest service, reservation management, billing and cash handling, multilingual communication, computer literacy (PMS software), organizational skills, basic math
Preferred skills
Experience in hospitality or services, knowledge of local attractions, ability to work in a team, flexibility for evening/weekend/holiday shifts
Technologies
PMS software (Fols, Tars, Opéra Cloud)
Responsibilities
Welcome and guide guests, manage bookings and departures, handle guest requests via phone/mail/in-person, process billing and payments, maintain front desk order and cleanliness, collaborate with hotel teams, assist in restaurant and bar services
Seniority
Entry-level to Junior