Automotive Service Manager
Core
Lead the service department operations at an automotive store, managing technicians, scheduling work, coaching staff on processes, and ensuring safety compliance.
Role type
Service Manager (Automotive Retail)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Aftermarket services
Deliverable
production/physical work
Required skills
Team leadership, scheduling and assignment, performance evaluation, inventory management, safety compliance enforcement, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, OSHA/MSDS knowledge
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, coach team on operational processes, work directly with customers on sales and service issues, manage parts inventory, ensure safety compliance and equipment maintenance
Seniority
Mid-level management