Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, and ensuring safety and process compliance in an automotive maintenance store.
Role type
Service Manager (Automotive Retail)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Maintenance services
Deliverable
client delivery
Required skills
Team leadership and coaching, operational process execution, performance evaluation, inventory management, safety compliance enforcement, customer interaction
Preferred skills
Fast-paced environment adaptability, mentoring efficiency, professional relationship building, OSHA/MSDS knowledge
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching team members on operational issues and safety, working directly with customers on sales and service, managing parts inventory, ensuring store and equipment safety compliance, enforcing wheel torqueing processes, conducting proper inspections
Seniority
Mid-level, hands-on management