Responsible Wagering Analyst
Core
Assess customer wagering activity, identify indicators of gambling-related harm, and support timely interventions to protect customers.
Role type
Responsible Wagering Analyst
Builds
Customer protection outcomes and regulatory compliance
Domain
Gambling industry / Responsible Wagering
Deliverable
physical/clinical work
Required skills
Risk assessment, data analysis (behavioral/transactional), written communication, empathetic customer engagement
Preferred skills
Experience with gambling harm indicators, knowledge of regulatory frameworks
Responsibilities
Conduct customer reviews and check-in calls, prepare evidence-based assessments, escalate high-risk matters, support regulatory reporting and audits, identify emerging harm trends
Seniority
Experienced IC
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