Air Gateway Agent
Core
Process and consolidate air export shipments, ensuring smooth freight flow and exceptional customer service for international trade.
Role type
Air Freight Operations Agent
Builds
Consolidated air export shipments for global customers
Domain
Global logistics and air freight
Deliverable
product features
Required skills
Air freight operations, daily consolidation planning, carrier booking, shipment tracking, data entry, cost protection, billing verification, regulatory compliance, KPI management, overseas communication
Preferred skills
IATA/FIATA certification, Hazardous Materials certification
Technologies
Operating systems, Excel, Word
Responsibilities
Conduct daily consolidation planning and booking with carriers, receive and update shipment status, track and trace air export shipments, interact with branches to arrange international shipments, coordinate with service providers to procure space and services, monitor consolidation to maximize yield and profitability, verify airlines' billing statements and EQ reports, maintain relationships with service providers, ensure compliance with internal and external regulations, check and verify cost protection and billing in the operating system
Seniority
Mid-level, hands-on IC