Application Support Engineer | Securities Services
Core
Provide technical and functional support for Payment Processing applications within the Securities Services domain, ensuring stability and performance for the German market.
Role type
Application Support Engineer
Builds
Payment Processing platforms
Domain
Financial Services / Securities Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Incident management, Root cause analysis, Scripting (Shell, Python, Bash), Oracle SQL, Linux/Windows administration, Networking fundamentals, Ticketing systems, Process documentation
Preferred skills
Ansible, DevOps practices, ITIL processes, Automation initiatives, Production support experience
Technologies
Linux, Windows, Oracle SQL, Shell, Python, Bash, Ansible
Responsibilities
Manage and prioritize incidents and service requests, Monitor application performance and proactively identify risks, Investigate root causes and identify permanent fixes, Collaborate with development teams during deployments, Document procedures and best practices, Participate in on-call rotational coverage
Seniority
Mid-level, hands-on IC