Reception Agent
Core
Greet guests, handle check-ins, respond to requests, settle accounts, and promote hotel facilities to ensure a memorable experience.
Role type
Front Desk Reception Agent
Builds
Guest check-in/check-out processes and personalized hospitality experiences
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, check-in/check-out operations, account settlement, up-selling, hotel system proficiency (Opera)
Preferred skills
Prior Front Desk experience, additional languages beyond English
Technologies
Opera PMS