Technicien Support Mobilité & Téléphonie (iOS / Microsoft Intune) - H/F
Core
Manage, deploy, and support mobile terminals (smartphones) for a luxury sector client, ensuring device lifecycle operations and user satisfaction.
Role type
Mobile support technician (iOS / Microsoft Intune)
Builds
Mobile device fleet management and user support services
Domain
IT Support / Mobile Device Management (MDM)
Deliverable
client delivery
Required skills
iOS configuration, Microsoft Intune administration, mobile device lifecycle management, incident diagnosis and resolution, inventory management, stock management
Preferred skills
Level 2 support experience, user onboarding assistance, process improvement
Responsibilities
Prepare and configure smartphones for new employees, enroll devices via Microsoft Intune, manage line activation/modification/cancellation, maintain mobile device inventory and stock, diagnose and resolve mobile telephony incidents, assist users with device setup
Seniority
Junior to Mid-level, hands-on IC
