Administration Officer
Core
Provide vital administrative support across Clinical and Complex Care Services, managing appointments, referrals, billing, and customer onboarding to ensure seamless access to high-quality care.
Role type
Administrative Officer (Healthcare)
Builds
Customer access to essential health services and efficient program delivery for clinicians and staff
Domain
Healthcare / Clinical Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Appointment and referral management, MBS billing administration, customer onboarding support, report creation, Microsoft Office Suite proficiency, Canva or similar design tools
Preferred skills
Electronic medical record systems (Best Practice), GP/nursing/allied health support experience, culturally and linguistically diverse community engagement, not-for-profit sector knowledge
Responsibilities
Manage customer appointments, referrals, and clinician schedules; Support customer onboarding, service agreements, and waiting list management; Respond to internal and external enquiries; Assist with MBS billing processes; Create and maintain reports, meeting minutes, and documentation; Coordinate project administration and logistics
Seniority
Part-time (0.8FTE), individual contributor