Customer Account Specialist
Core
Provide high-quality customer service and manage order fulfillment for Syngenta retail and grower customers to enhance farmer prosperity.
Role type
Customer Account Specialist
Builds
Order management and fulfillment transactions for assigned client base
Domain
Agriculture (Crop Protection, Seeds, Farming)
Deliverable
product features
Required skills
Customer relationship management, Order management, SAP system proficiency, Business process understanding, Financial impact analysis, Issue resolution
Preferred skills
Agriculture knowledge, Business development tactics, Multi-priority management
Responsibilities
Establish and maintain relationships with assigned clients, Supply timely responses on product/pricing/programs, Anticipate customer needs to grow accounts, Resolve issues between customer requirements and fulfillment capabilities, Collaborate with commercial stakeholders for sales/retention goals, Identify Centers of Influence to strengthen relationships
Seniority
Individual Contributor