Unified Communication Engineer (Freelance only)
Core
Administer, configure, and maintain enterprise Microsoft communication and collaboration services (Exchange, Teams, Skype for Business) while providing 2nd-level technical support and automation.
Role type
Unified Communication Engineer (2nd-level support & infrastructure)
Builds
Reliable communication platforms for enterprise clients
Domain
IT Infrastructure / Microsoft 365 / Enterprise Communications
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft Exchange Server administration, Microsoft Teams administration, Skype for Business Server administration, PowerShell scripting (Teams/Exchange Online), capacity planning, security patch management, technical documentation
Preferred skills
Connex/Dencrypt experience, TimeFlex experience
Technologies
Microsoft Exchange Server, Exchange Online, Exchange Hybrid, Skype for Business Server, Microsoft Teams, Teams Phone, Microsoft 365, PowerShell
Responsibilities
Administer and maintain Exchange and Teams environments, troubleshoot moderately complex incidents, monitor platform performance and capacity, apply security updates, develop automation scripts, create technical documentation, collaborate with IT teams and vendors
Seniority
Mid-Senior (5+ years IT, 3+ years in role)