Technology Operations Specialist
Core
Maintains and supports enterprise Messaging and Collaboration infrastructure, including Outlook, SharePoint, WebEx, and unified communication technologies, ensuring system stability and security.
Role type
Senior IT Operations Specialist (Messaging & Collaboration)
Builds
Enterprise messaging and collaboration solutions for a multi-site, multi-domain environment
Domain
Financial Services / Enterprise IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Outlook and M365 administration, SharePoint management, Active Directory, Microsoft Exchange, OneDrive, MS Teams, Skype, WebEx, ITIL frameworks, Windows OS, networking fundamentals, troubleshooting, technical documentation
Preferred skills
PowerShell scripting, SQL scripting, process automation, technical writing
Technologies
Outlook, M365, SharePoint, WebEx, Lync, Skype, Group Chat, Active Directory, Microsoft Exchange, OneDrive, MS Teams, WebEx
Responsibilities
Administer enterprise messaging user accounts and group lists, resolve complex technical issues as subject matter expert, consult with developers on application impacts, coordinate deployment of worldwide enterprise solutions, provide technical expertise and recommendations for environment optimization, protect security via access control and external certification
Seniority
Mid-Senior, hands-on IC