Lead Workplace Services
Core
Lead technical ownership and support for Microsoft 365, Exchange, VMware Horizon (VDI), and unified communications platforms for a large banking enterprise.
Role type
Senior IC infrastructure engineer (M365/Exchange/VDI)
Builds
Production collaboration, voice/video, and endpoint management services for enterprise users
Domain
Banking / Enterprise IT Infrastructure
Required skills
M365 administration, Exchange (On-Prem/Hybrid/Online), VMware Horizon (VDI), Endpoint management, Unified Communications, PowerShell scripting, Incident management, Technical leadership
Preferred skills
Architecture design, Process automation, Stakeholder engagement
Technologies
M365, Exchange, VMware Horizon, Blackberry MDM, Trend Micro, Enterprise Vault, MTD/MFA
Responsibilities
Act as technical lead for M365 and workplace infrastructure; Provide guidance and mentoring to L2/L3 engineers; Manage and support M365 collaboration tools and VMware Horizon VDI; Lead major incident management and perform advanced troubleshooting; Administer security and compliance tools (MDM, MFA, Endpoint security); Drive architectural decisions and best practices
Seniority
Senior, hands-on IC with team leadership
