RESPONSABLE DE SALLE
Core
Ensuring customer satisfaction and service quality by coordinating front-of-house staff, managing restaurant/bar/reception operations, and overseeing commercial activities.
Role type
Front-of-house manager (restaurant/hotel)
Builds
Restaurant service, bar operations, guest relations, and team management
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Team leadership, operational coordination, customer relations, inventory management, cost control, training, conflict resolution, hygiene compliance, sales guidance
Preferred skills
Multilingual communication, computer literacy, adaptability, detail orientation
Technologies
POS systems, internal management tools, office software
Responsibilities
Coordinate front-of-house staff and manage daily operations; Ensure cleanliness and setup of dining areas, bar, and reception; Handle guest reservations, inquiries, and complaints; Control inventory, liquid stock, and food costs; Manage team scheduling, recruitment, and training; Enforce hygiene (HACCP/PMS) and safety procedures; Communicate with kitchen on guest requests and feedback.
Seniority
Mid-level manager, hands-on operational leadership