IT Specialist
Core
Day-to-day IT operations and support for store systems ensuring high availability, performance, and security.
Role type
Store IT Specialist
Builds
Store IT systems and services for retail operations
Domain
Retail / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT support, Service Desk operations, system monitoring, backup and restore, patching, malware protection, Microsoft Navision, LS Retail, POS, CRM, SQL databases
Preferred skills
Experience supporting super users, system testing, implementation, and upgrade of Store IT systems
Technologies
Microsoft Navision, LS Retail, POS, CRM, SQL, SCCM
Responsibilities
Investigate and troubleshoot IT support incidents and service requests; support IT audit, compliance, and security reviews; coordinate with vendors for hardware rebuilds, relocations, or repairs; support system and data backup and recovery procedures; maintain inventory records of hardware, software licenses, and support contracts.
Seniority
Mid-level, hands-on IC