Night Auditor- The Little Nell - Winter
Core
Overnight front desk and accounting operations ensuring accurate financial reporting and guest assistance during night shifts.
Role type
Night Auditor (Front Desk/Accounting hybrid)
Builds
Daily financial reports, guest account reconciliations, and operational logs for hotel management.
Domain
Hospitality / Hotel Operations
Deliverable
dashboards & analysis
Required skills
Financial transaction balancing, guest account verification, PBX operation, check-in/check-out processing, house report compilation, receipt sorting, emergency procedure knowledge, problem-solving, attention to detail, active listening, independent work, team collaboration.
Preferred skills
High school diploma or equivalent, 1 year of customer/guest experience, familiarity with hotel industry terminology.
Responsibilities
Act as Front Desk Receptionist, Concierge, and PBX Operator; run daily night audit processing; handle guest requests and concerns; manage arrivals, no-shows, and departures; post parking charges; compile and distribute house reports; sort and file daily restaurant receipts; communicate guest feedback to management.