Transcon Agent
Core
Manage freight process flow, data entry, tracking, billing, and customer interactions to ensure timely shipment delivery and service standards.
Role type
Logistics operations agent
Builds
Freight shipments for international trade clients
Domain
Logistics / Supply Chain
Deliverable
product features
Required skills
Data entry, tracking and reporting, client and vendor billing, customer service, supplier relationship management, compliance adherence, internal procedure maintenance, Microsoft Excel, Microsoft Word
Preferred skills
Proactive organizational skills, effective interpersonal communication
Responsibilities
Ensure smooth and timely freight process flow, Track and Trace Transcon files and reporting, Ensure accurate and timely client and vendor billing, Interact with customers in arranging their shipments, Contribute and maintain good relationships with suppliers, Meet compliance at all times
Seniority
Entry-level to Junior (6 months to 1 year experience)