Collections Specialist - Eurofins Environment Testing - Barberton, OH
Core
Reviewing and evaluating client account portfolios to ensure payment of past due invoices and resolving payment conflicts.
Role type
Collections Specialist
Builds
Cash flow recovery for client accounts
Domain
Financial services / Accounts Receivable
Deliverable
client delivery
Required skills
Collections experience, Accounts Receivable experience, Customer service, Accounting knowledge, Collections software proficiency, Oracle proficiency, Credit card processing, Written communication, Verbal communication, Negotiation, Problem solving, Detail orientation
Preferred skills
AS/AA in Accounting, Knowledge of collections policies and best practices, Active listening, Organizational skills
Responsibilities
Monitor and maintain assigned account portfolio, Contact clients for payment of past due invoices, Resolve client payment conflicts, Maintain accurate account notes in collections software, Process credit card payments, Report negative payment patterns to management, Facilitate conference calls regarding collections activity
Seniority
Entry-level to Mid-level, hands-on IC