Counter Salesperson
Core
Provide sales support to walk-in customers at Profit Centre counters by maintaining the sales area, processing orders, and driving sales growth through merchandising and product recommendations.
Role type
Counter Salesperson
Builds
Sales orders and customer service interactions for plumbing, HVAC, and industrial products
Domain
Wholesale distribution (plumbing, HVAC, waterworks, industrial products)
Deliverable
product features
Required skills
Customer service, order processing, product research, inventory management, complaint resolution, basic math, software operation
Preferred skills
Plumbing/building product knowledge, internet research, Infor M3/Excel/Outlook proficiency
Responsibilities
Maintain and stock the counter sales area, answer customer questions and provide product recommendations, enter and pack sales orders, follow up on backorders with vendors, process returns and warranty claims, resolve customer complaints, inform buyers of low stock levels
Seniority
Entry-level to Mid-level