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Customer Service Representative

Thunder Bay, ON, ca💼 Full-time💰 $38,000–$38,000🗓 2026-09-14 → 2026-09-25

Core

Provide sales support and customer service via telephone, email, and walk-ins to generate leads and close sales for construction wholesale products.

Role type

Customer Service Representative (Sales Support)

Builds

Sales leads and closed sales for construction wholesale products

Domain

Construction wholesale distribution

Deliverable

product features

Required skills

Customer service, verbal communication, relationship building, order entry, product research, math skills, material handling equipment operation

Preferred skills

Knowledge of construction products, M3 system usage, Microsoft Office proficiency

Responsibilities

Answer customer inquiries, enter sales orders, process returns and warranty claims, follow up on backorders, support outside sales activities, resolve order issues

Seniority

Entry to Mid-level, hands-on IC

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