Guest Services Leader
Core
Supervising employees and general operations of retail stores to ensure facilities are well-maintained and running smoothly.
Role type
Shift Leader (Retail Operations)
Builds
Retail store operations and customer service experiences
Domain
Retail / Fueling / Travel Centers
Deliverable
product features
Required skills
Customer service, store operations knowledge, calculator proficiency, computer proficiency, equipment operation, team collaboration, flexible scheduling
Preferred skills
Previous retail experience, self-motivation
Responsibilities
Supervising employees, responding to customer needs, assisting managers with facility maintenance tasks, interacting with team members, customers, vendors, and corporate representatives
Seniority
Individual Contributor, operational level
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