Guest Services Representative
Core
Greet and guide guests to locations within the Sanford Center facility, answer questions, and resolve complaints.
Role type
Guest Services Representative
Builds
Visitor experience and facility navigation
Domain
Hospitality / Event Center
Deliverable
product features
Required skills
Communication, Interpersonal skills, Customer service, Problem solving, Dependability, Flexibility
Responsibilities
Meet and greet guests; provide directions to locations and amenities; inform guests of available services; offer solutions to guest complaints and problems.