Restaurant Host
Core
First point of contact for guests at a luxury resort restaurant, managing reservations, seating, and ensuring a warm welcome and smooth dining experience.
Role type
Front-of-house restaurant host
Builds
Guest dining experiences at a luxury resort
Domain
Luxury hospitality / Resort dining
Deliverable
product features
Required skills
Reservation management, seating coordination, guest communication, kitchen staff liaison, complaint resolution, health and safety compliance, menu knowledge, multitasking, problem-solving, basic computer literacy
Preferred skills
Previous hospitality or customer service experience, knowledge of additional languages
Technologies
Reservation systems
Responsibilities
Greet and welcome guests, manage reservations and seating, escort guests to tables, communicate with kitchen and wait staff, handle guest enquiries and special requests, maintain clean reception area, resolve dining issues, coordinate with other departments, keep up-to-date with menu changes and resort activities
Seniority
Entry-level to Junior