F&B Guest Relations
Core
First point of contact for guests, managing reservations, seating, and inquiries to ensure a welcoming dining experience.
Role type
Guest Relations Officer
Builds
Dining experiences for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Reservation management, seating coordination, guest complaint handling, telephone etiquette, menu knowledge, cash handling assistance, cultural sensitivity
Preferred skills
Vocational hospitality diploma, 4-5 star hotel experience, Arabic language proficiency
Technologies
Reservation systems, telephone systems
Responsibilities
Greet and seat guests, manage restaurant reservations, answer telephone calls, handle guest complaints, monitor waiting lines, assist restaurant staff, promote F&B outlets
Seniority
Entry-level to Junior
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.