Stage - Chargé de veille base clients (H/F)
Core
Support the Customer Relations Service team by analyzing contractual data, enriching customer/contact databases, updating banking data, making outbound calls for customer satisfaction measurement and financial data authentication, and training new clients on the dedicated management tool.
Role type
Intern (Stage) in Customer Data Operations & Support
Builds
Customer databases, financial data records, client training materials
Domain
Financial services / Credit insurance / Customer relationship management
Deliverable
dashboards & analysis | client delivery
Required skills
Contractual data analysis, database enrichment, banking data management, outbound calling, client training
Preferred skills
Active listening, critical thinking, English (written and spoken)
Responsibilities
Analyze contractual data, Enrich customer/contact databases, Update banking data, Conduct outbound calls for satisfaction measurement and data authentication, Train new clients on management tools
Seniority
Intern (Stage)