Factory Service Engineer
Core
Maintain and repair Sievers Brand Analyzers and Sensors for end users and third-party partners in Europe, Middle East, and Africa.
Role type
Factory Service Engineer (Instrument Repair & Calibration)
Builds
Refurbished parts, repaired instruments, and calibration certificates for Life Sciences, Industrial, Environmental, Semiconductor, TOC, Endotoxin, and Bioburden products.
Domain
Water treatment technology / Analytical instrumentation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Diagnostic testing, instrument repair, calibration routines, parts refurbishment, troubleshooting, inventory management, CRM data logging, regulatory compliance (cGMP/GLP/ISO), automation control signals (MODBUS, Profibus), manual dexterity, electrical equipment handling
Preferred skills
cGMP/GLP/ISO regulatory knowledge, bi-lingual communication (English + European language), Salesforce/SAP proficiency
Technologies
Sievers analytical products, MODBUS, Profibus, Google Suite, Microsoft Office, Salesforce, SAP
Responsibilities
Perform diagnostic testing, repairs, and calibration on assigned instruments; refurbish complex parts and assemblies; maintain clean workspace compliant with EHS standards; log customer interactions and documents in CRM; generate repair letters and calibration certificates; manage spare parts inventory; provide high-level remote technical assistance via phone; assist with RMA processing.
Seniority
Mid-level, hands-on IC