RESPONSABLE CAISSE/ACCUEIL (H/F)
Core
Managing the checkout line and store reception to ensure high-quality customer service, optimize checkout flow, and handle complaints.
Role type
Store Operations Manager (Checkout & Reception)
Builds
Checkout lines and reception areas for retail customers
Domain
Retail / Grocery distribution
Deliverable
product features
Required skills
Team management, customer relationship management, complaint handling, communication, sales orientation
Preferred skills
Experience managing teams in customer-facing roles
Responsibilities
Manage and engage the team, pilot the checkout line and store reception, manage customer relationship quality, optimize checkout flow, follow up on complaints
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