Content Writer - Taguig
Core
Lead content creation and knowledge base development for client process documentation, acting as a trusted advisor on KM strategies.
Role type
Senior Content Lead (Knowledge Management)
Builds
Comprehensive knowledge bases, SOPs, FAQs, and client advisory reports
Domain
Business Process Management / Knowledge Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Content strategy, CMS management, SOP creation, client advisory, strategic planning, style guide development, data analysis, stakeholder collaboration
Preferred skills
English literature/journalism background, analytics tool proficiency, business review presentation skills
Technologies
CMS, MS Excel, PowerPoint, MS Word, Google Sheets, Google docs
Responsibilities
Develop content strategies and manage knowledge bases; Act as primary client contact for KM engagements; Lead team calibration and quality assurance; Create strategic plans and business review materials
Seniority
Senior, hands-on IC with client advisory duties