Butler Associate
Core
Provide comprehensive guest services from reservation to departure, ensuring high satisfaction and managing villa readiness.
Role type
Butler Associate
Builds
Personalized guest experiences and seamless resort operations
Domain
Hospitality / Luxury Hotel Management
Deliverable
client delivery
Required skills
Guest relations, itinerary management, cross-departmental coordination, villa maintenance oversight, cost control, inventory management, SOP implementation
Preferred skills
Training coordination, vendor sourcing, equipment maintenance tracking
Technologies
None stated
Responsibilities
Communicate with guests throughout their stay, coordinate with Housekeeping and Engineering for villa readiness, manage guest itineraries including flights and dining, oversee cleaning and maintenance, assist other departments, conduct routine inspections, control costs and inventory
Seniority
Individual Contributor