Villa Manager
Core
Manage the overall operation, guest experience, and team leadership for luxury resort villas, ensuring high standards of service for VIP and high-profile guests.
Role type
Senior IC Villa Manager
Builds
Luxury villa guest experiences and seamless operational service
Domain
Luxury hospitality / Resort management
Deliverable
product features
Required skills
Luxury hospitality operations, team leadership, budget management, guest relationship management, interdepartmental coordination, quality assurance, safety compliance, problem-solving, English fluency
Preferred skills
Revenue management, vendor management, capital project coordination, additional languages
Technologies
Property management systems, hospitality technology platforms
Responsibilities
Oversee day-to-day villa operations and service delivery; Lead and develop the Villa team; Personally manage VIP and special-occasion guest experiences; Coordinate pre-arrival preparations and special requests; Monitor operational costs and budget; Ensure compliance with luxury service standards and safety protocols
Seniority
Senior, hands-on IC