Concierge - Part Time
Core
Provide personalized, high-touch guest services and concierge solutions at a luxury resort, handling requests, bookings, and local recommendations.
Role type
Part-time concierge (guest experience hub)
Builds
Personalized guest itineraries and seamless service experiences
Domain
Luxury hospitality / Resort operations
Deliverable
product features
Required skills
Guest relations, PMS systems, Microsoft Windows, local area knowledge, billing procedures, safety protocols
Preferred skills
Leadership experience in guest relations
Technologies
PMS, ALICE, Kipsu, Microsoft Windows
Responsibilities
Handle guest concerns and coordinate with departments, log and manage guest bookings, respond to emails and calls, complete daily billing, maintain knowledge of hotel offerings and local attractions, ensure guest safety and security.
Seniority
Entry-level to Junior, individual contributor