Butler
Core
Provide high-touch concierge and villa management services to ensure guest satisfaction from reservation to departure.
Role type
Senior Butler / Villa Manager
Builds
Personalized guest itineraries, villa readiness, and seamless resort experiences
Domain
Luxury Hospitality / Resort Operations
Deliverable
client delivery
Required skills
Butler operations, villa maintenance oversight, itinerary planning, SOP implementation, cost control, fire safety compliance, PMS proficiency
Preferred skills
Training coordination, vendor sourcing, local regulation knowledge
Technologies
Property Management Systems (PMS)
Responsibilities
Coordinate with Housekeeping and Engineering to maintain villa conditions; manage guest itineraries including flights and dining; conduct routine inspections of assigned areas; control costs and inventory; ensure fire safety equipment functionality.
Seniority
Mid-level, hands-on operational role