Veterinary Customer Service Representative
Core
Front-desk receptionist managing client intake, appointment scheduling, payment processing, and triage at a veterinary hospital.
Role type
Veterinary Customer Service Representative
Builds
Patient flow and administrative operations for a veterinary hospital
Domain
Veterinary services / Healthcare administration
Deliverable
client delivery
Required skills
Appointment scheduling, payment processing, client triage, multi-tasking, computer skills, emotional support
Preferred skills
Veterinary experience, self-starter, team player
Responsibilities
Greet and welcome clients, answer calls and emails, schedule appointments, check in/out clients, process payments, provide emotional support, maintain reception area
Seniority
Entry-level to Junior
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