Automotive Service Advisor / Writer | Weekends Off | Apex
Core
Front-desk role managing the entire vehicle repair process, building guest relationships, and coordinating service workflows at an automotive service center.
Role type
Service Advisor / Customer Service Representative
Builds
Customer service interactions and repair coordination for vehicle owners
Domain
Automotive repair and customer service
Deliverable
client delivery
Required skills
Automotive customer service, service sales, Windows-based software proficiency, workflow management, phone communication, relationship building
Responsibilities
Greet guests with hospitality, present repair solutions, manage store workflow, sell services, shuttle guests, ensure repairs meet specifications, coordinate customer service activities
Seniority
Individual Contributor, entry to mid-level
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