Parent Resource Navigator
Core
Primary liaison between W-2 Agency and Child Support Agencies, identifying non-custodial parents with limited earnings and linking them to employment services to improve child support compliance.
Role type
Case management specialist (workforce development)
Builds
Referrals to workforce development programs and employment services
Domain
Public sector / Social services / Workforce development
Deliverable
client delivery
Required skills
Case management, coordination, record keeping, program referral, communication
Preferred skills
Knowledge of Wisconsin workforce systems, experience with non-custodial parents
Responsibilities
Act as main liaison between W-2 and CSAs, identify NCPs with limited earnings, facilitate referrals to workforce programs, track referral outcomes, collaborate with case managers, maintain accurate records, educate NCPs on employment resources
Seniority
Mid-level IC