Referral Specialist, Bureau of Early Intervention
Hybrid
Core
Process Early Intervention Program referrals, enter data into an Electronic Case Management system, assign case workers, and create electronic child case records.
Role type
clerical associate
Builds
electronic case records and case worker assignments for infants and children with developmental delays
Domain
public health / early intervention services
Deliverable
dashboards & analysis
Required skills
data entry, case management, Microsoft Office, keyboarding (100 wpm), phone etiquette, attention to detail
Preferred skills
bilingual Spanish, working under pressure, flexibility
Responsibilities
process referrals from call center or fax, enter referrals into system, assign case workers, ensure data accuracy, create child case records, provide clerical assistance
Seniority
entry-level