Service Coordinator
Core
Plan and schedule field service technician jobs, coordinate external resources, and serve as the primary contact for customer service inquiries.
Role type
Service Coordinator
Builds
Field service delivery and capacity for industrial/technical products
Domain
Industrial equipment / Technical services
Deliverable
client delivery
Required skills
Service work experience in technical/industrial products, CRM and business system usage, Office suite proficiency, customer needs identification, upselling, B-class driver's license, Swedish (fluent), English (fluent), travel readiness
Preferred skills
Structured and organized, prioritization, problem-solving, cost-conscious mindset, business orientation, relationship building
Technologies
CRM systems, Office suite
Responsibilities
Plan and schedule jobs for field service technicians, coordinate external service resources, manage customer service inquiries, optimize resource and time planning, identify upselling opportunities
Seniority
Mid-level, hands-on operational role
