Department Manager Vinhos e Bebidas | makro Palmela
Core
Coordinate and supervise all activities and procedures of the wine and beverages section to maximize sales and results while ensuring customer satisfaction and service quality.
Role type
Department Manager (Wine & Beverages)
Builds
Wine and beverages product assortment for Makro retail stores
Domain
Retail / Grocery / Food & Beverage
Deliverable
product features
Required skills
Team coordination, sales analysis, inventory management, promotional planning, staff scheduling, performance evaluation, problem-solving, MS Office
Preferred skills
Bachelor's degree, English language knowledge
Responsibilities
Ensure excellent customer service and operational excellence; Analyze section results and implement sales action plans; Manage product stock, replenishment, and performance indicators; Plan and implement promotional offers; Supervise and develop team members; Participate in defining NPS and Voice It objectives; Manage team schedules, attendance, and leave.