Java Support Engineer
Core
Investigate and resolve technical issues for clients using Java, JavaScript, SQL, and XML; install, configure, and customize solutions.
Role type
Technical Support Engineer
Builds
Client support and issue resolution
Domain
Financial services technology / Enterprise software support
Deliverable
client delivery
Required skills
Java, JavaScript, SQL, XML, Linux, Microsoft Server, debugging, configuration management, scripting
Preferred skills
Object-oriented development, Windows Forms, HTML, PERL, desktop enterprise software integration
Responsibilities
Review and investigate client issues, reproduce client environments, collaborate with higher tiers for resolution, document interactions in CRM, assist via phone/email/chat
Seniority
Mid-level, hands-on IC
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