Service Supervisor I
Core
Lead checkout operations and support front-end team with service excellence and operational readiness at a grocery store.
Role type
Front-end service supervisor
Builds
Efficient checkout experience and operational readiness for customers
Domain
Grocery retail
Deliverable
product features
Required skills
Customer service, team supervision, cash handling, floor operations coordination, training and coaching, closing procedures, alcohol sales compliance, health and safety compliance
Preferred skills
French language skills
Technologies
POS systems, cash registers
Responsibilities
Greet, engage, process, and bag customer purchases; supervise front-end team and delegate tasks; provide hands-on training and coaching; assist with cashier balancing and returns; support closing procedures; handle alcohol sales compliance.
Seniority
Entry-level to Junior, hands-on IC