Account Manager
Core
Lead a dedicated team to oversee onsite custodial services, ensuring safety, managing budgets, and delivering exceptional service for commercial janitorial contracts.
Role type
Senior Account Manager (Facilities Management)
Builds
Commercial janitorial contracts within government and public sector environments
Domain
Facilities Management / Commercial Cleaning
Deliverable
client delivery
Required skills
Team leadership, budget management, strategic planning, recruitment and training, performance management, site audit, resource planning, safety compliance
Preferred skills
Experience in facility services, familiarity with health, safety and environmental management systems, proficiency in Microsoft Office 365, ability to use hand-held computer technology
Technologies
Microsoft Office 365, hand-held computer technology
Responsibilities
Lead revenue growth and ensure profitability, build and maintain strong client relationships, provide strategic and operational leadership, manage and mentor on-site teams, identify new business opportunities, conduct site visits and quality audits, oversee resource planning and scheduling, recruit and train team members, ensure compliance with safety standards, drive client satisfaction and retention
Seniority
Senior, hands-on IC with team leadership
