AI Product Specialist- Resolve- Nexus Black
Core
AI Product Specialist for Resolve, an AI-driven workforce implementation product, bridging the gap between customer requirements and product capabilities while managing end-to-end delivery.
Role type
Senior IC Product Specialist (Implementation & Delivery)
Builds
Resolve AI-driven workforce implementations for enterprise operations
Domain
Field service, owned asset maintenance, utilities, offshore, manufacturing, facility management
Deliverable
product features
Required skills
domain expertise in field service or asset maintenance, technical fluency in ERP integrations, sales engagement, end-to-end project delivery, exception scoping
Preferred skills
ability to brief AI engineers, comfort in sales motion, finisher's mindset
Technologies
Resolve platform, ERP systems
Responsibilities
Engage prospects directly to understand their day-in-the-life and represent requirements in Resolve; Voice gaps between customer needs and current Resolve capabilities to Product; Own delivery end-to-end from demo to production setup; Scope true exceptions and package them as deltas for AI engineering; Hand off live customers to account teams and move to next deal