Italian, Customer Support Agent (Automotive, Hybrid)
Core
Provide first-level technical support and customer service for automotive products, IoT technologies, and apps to customers driving automobiles, motorbikes, or using power equipment.
Role type
Customer Support Agent (Automotive)
Builds
Customer support services for automotive clients and Bosch Group divisions
Domain
Automotive / Business Process Outsourcing
Deliverable
client delivery
Required skills
Italian (C2), English (fluent), customer service experience, problem-solving, empathy, tech-savviness
Responsibilities
Manage incoming contacts (phone, email, letters), provide product information, resolve client queries, explain company policies, serve as a brand ambassador
Seniority
Entry-level / Junior
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