Hotel Staff
Core
Provide customers with a heartfelt and memorable experience by checking them in, answering enquiries, and ensuring the front of house is safe, legal, and clean.
Role type
Front-of-house hospitality staff
Builds
Guest check-in, customer service, and front-of-house operations
Domain
Hospitality / Pub & Hotel
Deliverable
client delivery
Required skills
Customer service, attention to detail, teamwork, problem-solving
Responsibilities
Meet and greet customers and check them into hotel rooms, answer telephone enquiries, deal with customer complaints, maintain front of house safety and cleanliness
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