Night Auditor (Part-time/Full-time)
Core
Frontline hospitality role managing guest arrivals, departures, and room status checks during night shifts to ensure guest satisfaction and security.
Role type
Night Auditor (Hospitality)
Builds
Guest check-in/check-out processes, room status updates, and secure night operations
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest registration, cash handling, security procedures, guest relations, shift handover, complaint handling, system data entry
Preferred skills
Valet parking assistance, sales of hotel promotions, staff induction support
Technologies
PMS systems, Guest History, daily worksheets
Responsibilities
Welcome guests and process check-ins/check-outs, maintain accurate cashiering balances, liaise with housekeeping on room status and lost property, handle guest mail and messages, report safety hazards, complete audit tasks and shift handovers
Seniority
Entry-level to Junior, hands-on IC