Consultant Sysops H/F
Core
Level 3 production support and operational reliability for a major client's IT infrastructure, applications, and databases.
Role type
Senior SysOps Consultant (Level 3 Support)
Builds
Production stability, automated operational processes, and incident resolution for enterprise clients.
Domain
IT Operations / System Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Level 3 support, ITIL processes, Linux administration, Shell scripting, incident management, change management, technical documentation, process automation
Preferred skills
RHEL, Oracle RAC, Control-M, Dynatrace, Grafana, Ansible, Jenkins, OpenShift
Technologies
Linux RHEL, Windows, Oracle, PostgreSQL, Control-M, Dynatrace, Grafana, EasyVista, JBoss, Tomcat, Zend, Nginx, Apache, Ansible, Jenkins, GitLab, Jira, SonarQube, OpenShift
Responsibilities
Ensure Level 3 support for production scope including infrastructure, applications, and databases; Resolve critical incidents and prevent recurrence; Participate in reliability, automation, and industrialization of production processes; Coordinate technical incident resolution and lead post-incident analysis; Manage production changes according to ITIL best practices; Update technical documentation and operational procedures.
Seniority
Senior, hands-on IC