CUSTOMER CARE SPECIALIST (F/M/D)
Core
Providing customer care, pre-sales/post-sales service, and administrative support for a renewable energy utility.
Role type
Customer Care Specialist
Builds
Customer relationships and service delivery for private and business clients in the energy sector
Domain
Renewable energy / Utilities
Deliverable
client delivery
Required skills
Customer care, pre-sales and post-sales service, public tender documentation, invoicing management, debtor process management, MS Office proficiency
Preferred skills
Experience in public tender documentation
Technologies
MS Office (Excel, Word)
Responsibilities
Answering customer inquiries, assisting the sales team, preparing documentation for public tenders, managing the invoicing process, managing debtor-related processes
Seniority
Mid-level, individual contributor
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