Global HR Systems Operations Specialist
Core
Drive automation, enhancement, and continuous improvement of the global HR Service Management Platform and related technologies to enable seamless HR service delivery worldwide.
Role type
Global HR Systems Operations Specialist
Builds
Scalable, user-centric, and efficient HR solutions for global employees
Domain
Human Resources / HR Technology / Shared Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
HR Operations, HR Systems, HR Technology, Shared Services, System Implementations, Release Management, Demand Management, Process Optimization, Workflow Automation, Data Quality Management, UAT Coordination, Change Management, Stakeholder Collaboration
Preferred skills
Service Management processes, Reporting tools, Data analysis, Dashboarding, External service provider management, Digital transformation initiatives, Process documentation creation
Technologies
HR Service Management Platforms, Microsoft Office (Excel, PowerPoint)
Responsibilities
Coordinate system implementations, releases, upgrades, and go-live activities; Manage operational processes and governance including Release and Demand Management; Identify opportunities to simplify, standardize, and automate HR workflows; Facilitate testing and deployment activities including UAT and post-go-live stabilization; Monitor data quality and operational performance; Develop and maintain process documentation and training materials.
Seniority
Mid-level, hands-on IC